p000 Privacy Policy – How We Keep Your Personal Data Safe

p000 (accessible at p000.best) is an online sports betting and gaming platform serving Filipino players. For the purposes of the Philippine Data Privacy Act of 2012, p000 is the personal information controller of the data collected from all registered users of the platform. This means p000 determines the purposes and means by which your personal data is processed.

p000's Data Protection Officer (DPO) oversees all data privacy matters and is responsible for ensuring the platform's compliance with RA 10173 and its implementing rules and regulations set by the National Privacy Commission (NPC) of the Philippines. The DPO can be contacted directly at privacy@p000.best.

p000 collects personal data in two main ways: information you provide directly when using the platform, and information collected automatically when you access and use the p000 website. Below is a full breakdown of both categories.

Information you provide directly:

• Registration data: Full legal name, date of birth, email address, Philippine mobile number, and chosen username and password when you create a p000 account.
• Identity verification (KYC) documents: A valid Philippine government-issued ID (UMID, PhilSys, passport, driver's licence, voter's ID, or equivalent) when you undergo KYC verification — typically required before your first withdrawal or when triggered by p000's compliance systems.
• Payment information: Your registered GCash number, Maya account, bank account name and number, or card details (last four digits and billing name only — full card numbers are handled by our PCI-compliant payment processor and never stored on p000's servers).
• Support communications: Any messages, emails, or chat transcripts you exchange with the p000 customer support team, including complaint details and any personal information you share in the course of seeking support.
• Promotional opt-ins: Your marketing preferences and the specific promotions you opt into — so p000 can send you relevant offers and avoid sending communications you haven't requested.

Information collected automatically:

• Device and connection data: Your IP address, device type, operating system, browser type and version, screen resolution, and network connection type (Wi-Fi, mobile data, etc.).
• Platform activity data: Your login history, pages visited, games played, bets placed and settled, session duration, and navigation patterns within the p000 platform. This data is used for account security, fraud detection, and improving the platform.
• Cookie and tracking data: Information collected via cookies and similar technologies as described in Section 6 of this policy.

p000 uses your personal data only for purposes that are legitimate, necessary, and proportionate to the information collected. We do not use your data in ways that are inconsistent with the reason it was collected, and we do not sell your personal information to any third party for their marketing or commercial purposes.

• Account management: Creating and maintaining your p000 account, verifying your identity, managing your wallet balance, and processing your deposits and withdrawals.
• Service delivery: Processing your sports bets, game sessions, promotions, cashback calculations, referral rewards, and all other platform services you access at p000.
• Legal and regulatory compliance: Meeting our obligations under the Philippine Data Privacy Act, Anti-Money Laundering Act (AMLA), and any applicable PAGCOR regulations — including customer due diligence, suspicious transaction reporting, and record-keeping.
• Fraud prevention and platform security: Detecting and preventing fraudulent activity, multi-accounting, bonus abuse, identity theft, and other security threats to the platform and to other p000 players.
• Customer support: Responding to your enquiries, resolving complaints, and managing any disputes you raise about bets, promotions, or account matters.
• Responsible gaming: Monitoring account activity for signs of problem gambling behaviour and administering the responsible gaming tools you activate (deposit limits, cool-off periods, self-exclusion).
• Platform improvement: Analysing anonymised and aggregated usage data to improve the p000 platform's features, performance, and user experience.
• Marketing communications (with consent): Sending you promotions, bonus offers, and platform updates via email and SMS where you have opted in to receive these communications.

Under the Philippine Data Privacy Act, p000 must have a valid legal basis for each category of personal data processing. The legal bases on which p000 relies are as follows:

• Contractual necessity: The majority of p000's data processing is necessary to fulfil the Terms and Conditions you agreed to when you registered — including processing your bets, managing your wallet, and paying out your winnings.
• Legal obligation: p000 is required by Philippine law to collect and retain certain data — including KYC information, transaction records, and suspicious activity reports — to comply with AMLA, PAGCOR regulations, and the NPC's data governance requirements.
• Consent: For marketing communications (email, SMS) and non-essential cookies, p000 processes your data only on the basis of your explicit, freely given consent. You can withdraw consent at any time without affecting the processing already carried out.
• Legitimate interests: For fraud detection, platform security, and responsible gaming monitoring, p000 processes certain data on the basis of its legitimate interests in maintaining a safe and compliant platform — balanced against your fundamental rights and interests.

p000 shares your personal data only where it is strictly necessary to deliver our services or to comply with legal obligations. We do not sell your data to any third party. The categories of recipients with whom p000 may share your data are as follows:

• Payment processors: GCash (Mynt), Maya (PayMaya), GrabPay, Coins.ph, BDO, BPI, UnionBank, and Visa/Mastercard processing networks, as necessary to process your deposits and withdrawals. These providers are independently regulated and maintain their own data privacy standards.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement agencies where p000 is legally required to report or disclose information — for example, in the case of a suspicious transaction report under AMLA.
• Service providers: Trusted third-party technology and service providers who assist p000 in operating the platform — including cloud hosting providers, KYC verification services, fraud detection systems, and customer support software. All such providers are contractually bound to process your data only on p000's instructions and to maintain appropriate security standards.
• Business transfers: In the event of a merger, acquisition, or asset sale involving p000, your personal data may be transferred to the acquiring entity as part of the transaction, subject to the same data protection standards set out in this policy.

p000 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file stored on your device when you visit a website. Cookies help p000 remember your session, keep you logged in securely, and understand how players use the platform so we can keep improving it.

You can manage your cookie preferences through your p000 account's Privacy Settings at any time. Most browsers also allow you to control cookies through browser settings — though disabling essential cookies may affect your ability to use the p000 platform normally.

p000 retains your personal data only for as long as is necessary for the purpose it was collected, or as required by Philippine law and regulatory obligations. The following retention periods apply:

• Active account data: Retained for the full duration of your p000 account's active status plus an additional period following account closure to meet legal obligations.
• Financial transaction records: Retained for a minimum of 5 years from the date of each transaction, as required by Philippine anti-money laundering regulations under RA 9160 and its amendments.
• KYC identity documents: Retained for a minimum of 5 years from the date of verification, or longer if required by a specific regulatory investigation or court order.
• Customer support records: Retained for 3 years from the date of last contact, to enable p000 to handle any late-arising complaints or disputes.
• Marketing preferences: Retained until you withdraw consent or close your account, whichever comes first. Once consent is withdrawn, p000 will cease all marketing communications within 72 hours.
• Analytics data: Anonymised and aggregated after 13 months. Anonymised data is no longer considered personal data and may be retained indefinitely for platform improvement purposes.

Data security is a technical and operational priority at p000 — not a box-ticking exercise. We implement a layered set of security measures designed to protect your personal data from unauthorised access, disclosure, alteration, and destruction.

Under the Philippine Data Privacy Act of 2012, you have specific rights over your personal data held by p000. These are not token rights — p000 is legally obligated to respect and fulfil them. Here's what each right means in practical terms for p000 players:

To exercise any of these rights, contact p000's Data Protection Officer at privacy@p000.best with the subject line "Data Rights Request." Include your registered email address and a description of your request. p000 will acknowledge your request within 72 hours and fulfil it within 30 days, or advise you of any reason for delay or limitation.

If you are not satisfied with p000's response to a data rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC).

The p000 platform is strictly for adults aged 21 years and above. p000 does not knowingly collect personal data from anyone under the age of 21. If you are under 21, you are not permitted to register a p000 account and should not attempt to provide any personal information to p000 through the platform or any other channel.

p000 uses age verification as part of the registration process and may conduct additional verification checks at any stage. Providing false age information during registration is a violation of p000's Terms and Conditions and may be reported to relevant authorities.

p000 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, new platform features, updates to Philippine data privacy regulations, or guidance issued by the National Privacy Commission. The "Last Updated" date at the top of this page always reflects the most recent version.

For material changes — such as changes to what data we collect, how we use it, or who we share it with — p000 will notify all registered players via email and/or in-platform notification at least 14 days before the changes take effect. For minor, non-material updates (such as editorial clarifications or formatting improvements), p000 may update this policy without advance notice.

Your continued use of the p000 platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the updated policy. If you disagree with the changes, you may close your account by contacting support@p000.best.

If you have any questions, concerns, or requests related to your personal data and how p000 handles it, we genuinely want to hear from you. Our Data Protection Officer (DPO) is the right person to contact for any privacy-related matter — from a simple question about what data we hold, to a formal data rights request or a complaint about how your data has been handled.

When contacting p000 regarding a data privacy matter, please include your registered email address and a clear description of your request or concern. This helps our DPO locate your account and respond accurately. For data rights requests, also include a copy of a valid Philippine ID to confirm your identity — consistent with the verification requirements under RA 10173.